Thirty-One Gifts Canada, Inc - Privacy Policy

Thirty-One Gifts Canada Inc. (the "Company") is committed to protecting your privacy. This Privacy Policy provides information on: (1) the type of personal information which the Company collects, uses and discloses; (2) the Company’s purpose, use, and disclosure of that personal information; (3) how the Company obtains your consent to the collection, use and disclosure of that personal information; (5) how the Company secures and retains that personal information; and (6) how you may access your personal information. The Company handles personal information in ways that are consistent with this Privacy Policy, and all applicable legislation, regulations, codes, etc.

Scope. This Privacy Policy covers all of Thirty-One Gifts Canada Inc. including interactions by telephone, mail, e-mail, and the following websites:,, (the "Websites"). It does not, unless otherwise explicitly stated, apply to entities that the Company does not own or control, such as Thirty-One Gifts Canada Consultants.

For the purposes of this Privacy Policy, personal information generally means any information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization. Data that has been edited so as to remove all personal identifiers such that is impossible to identify the person to whom the information relates is not considered personal information.

Information Collected. The Company recognizes your right to confidentiality and is committed to protecting your privacy.

Consultants. If you are interested in becoming a Thirty-One Gifts Consultant we may collect your name, address, email address and telephone number. By completing and submitting a Consultant Application and Agreement (either in person or online) you are implicitly consenting to the Company’s collection and use of all information you have provided therein. The Company uses this information to process your request to become a Consultant and to communicate with you regarding other information that we think may be interesting to you. For greater certainty, the Company will collect and use your Social Insurance Number pursuant to our reporting obligations under the Income Tax Act (Canada). Your Credit Card Number may also be collected and used to process recurring charges as applicable.

Customers. When you place an order, we may collect information contained on your Order Form including information such as your name, e-mail address, mailing address, credit card number, expiration date and other information relevant to your order including, your shipping address and the identity of the Consultant who arranged the sale. By completing and submitting an Order Form (either in person or online) you are implicitly consenting to the Company’s collection and use of all information you have provided therein. The Company uses this information for processing orders, internal record keeping, to improve products and services, to calculate Consultant compensation, and to communicate with you regarding promotional offers, new products, and other information that we think may be interesting to you.

Website Users. We automatically receive certain types of information whenever you visit our Websites. For example, like many websites, we use "cookies" to obtain certain types of information when your web browser accesses our Websites. The Company uses this information for analytical purposes and to monitor the usage and performance of our Site, to enhance our customers' search and shopping experiences, to communicate with you about products, services, and promotions, and to determine aggregate information about our user base and usage patterns. Aggregate information is information that describes usage patterns and other demographics of site visitors as a group but does not reveal your identity and is, therefore, not personal information. By using our Websites, you consent to the collection, use, and disclosure of information in accordance with the terms of this Privacy Policy.

Other Information You Provide. We collect additional information that you provide to us. For example, you provide information to us when you complete surveys or contest entry forms, sign up for special discounts or coupons, communicate with us by email, telephone or otherwise, provide product reviews, or provide alternate delivery addresses. We use this information to administer these various programs and contests, and to communicate with you about products, services, and promotions. Your communication of this information to us shall be considered your consent to Company’s collection, use and disclosure of the above in accordance with this Privacy Policy.

Consultants and Customers may withdraw their consent at any time, by contacting the Company’s Privacy Officer using the information set out below.

Security. We are committed to assuring that your information is secure. In order to help prevent unauthorized access or disclosure of personal information, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. The Company will store personal information using hard copy and/or electronic means in such a way as to prevent unauthorized collection, access, use, disclosure, or disposal or personal information.

When you place an order online, your personal information and credit card or debit card information are encrypted using SSL encryption technology before being sent over the Internet. We use SSL technology to prevent your information from being stolen or intercepted while being transferred to us.

We will retain your personal information only for the time it is required and for the purposes for which it was collected. Only employees and agents of the Company who need to access your personal information in the course of your duties will have access to it.

Cookies. To personalize and enhance your browsing and shopping experience, we use a feature on your Internet browser called a cookie. Cookies are small files that your web browser places on your computer's hard drive. We use cookies for analytical purposes. Cookies also let us know how you found us (e.g., through a particular web site or advertisement). Cookies are not used to access information entered on the secure server. This information can be accessed only when you enter your name and password.

Links to Other Websites. Our Websites may contain links to other websites of interest. However, once you have used these links to leave our Websites, we do not have any control over other websites. Therefore, we are not responsible for the protection and privacy of any information that you provide to other websites, and such websites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website that you are using.

Unsolicited Email (SPAM). Your privacy is very important to us. Be assured that, in accordance with this Privacy Policy, we do not share, sell, disclose, or distribute our customer or Consultant lists or any personal information to third parties.

You should be aware, however, that unscrupulous marketers can sometimes "harvest" your email address directly from your computer or another person's address book or even obtain your email address through programs that automatically search web pages and email traffic for email addresses.

Disclosure of Personal Information to Third Parties. We will not share, sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

Children. We do not sell products for purchase by children. The Company’s Websites are directed to adults and are not directed to children under the age of 18. The Company does not permit registration by and will not knowingly collect personally identifiable information from anyone under the age of 13. Minors between the ages of 13 and 17 must get the permission of their parent(s) or legal guardian(s) before making purchases on this Site. If your children disclose information about themselves in publicly accessible areas of the Site, if any, then they may receive unsolicited messages from other parties. Accordingly, you should tell them not to do so. If you are under the age of 18, then you may use our Site only with the consent of a parent or guardian. If the Company discovers it has received information from an individual who it has reason to believe is under the age of 13, the Company will remove such information from its systems. A parent or guardian may request the child’s information be corrected or deleted by contacting the Company’s Privacy Officer using the information set out below.

Inaccurate Information. The Company will make every reasonable effort to ensure that the personal information it collects and uses is accurate and complete. Individuals providing personal information will have the opportunity to review and correct their personal information. If you believe that any information we are holding on you is incorrect or incomplete, then please contact the Company’s Privacy Officer using the information set out below as soon as possible.

Report Violations. You should report any security violations or violations to this Privacy Policy to us as soon as possible.

Contact. If you have any questions with respect to our policies concerning the handling of your personal information or if you wish to request access to, or corrections to, your personal information, please contact Company’s Privacy Officer as follows:

Privacy Manager
Thirty-One Gifts Canada Inc.
C/O Thirty-One Gifts, LLC
3425 Morse Crossing
Columbus, OH 43219

Third-Party Organizations. In addition to the care that the Company takes directly, we are also working with all of our partner organizations that may at some point handle personal information gathered by us in the course of their relationship with and service to us. Each third party partner has agreed to meet our standards of privacy, confidentiality and security.

All Employees and third party staff who in any way handle or manage personal information have acknowledged and agreed to adhere to our Privacy Policy and the procedures that support same.

Modifications or Changes to Privacy Policy. We reserve the right to modify or amend this Privacy Policy at any time. If we ever change our Privacy Policy, then we will post any changes on this page so that you are always aware of the Company’s most recent policies surrounding the collection, storage, use retention and disclosure of personal information. Unless we clearly state otherwise, the changes to our Privacy Policy will affect only the information we collect after the effective date of the change.